Risk Management
Claims Facilitation
Keystone is here to support and elevate your agency’s claims management with expert knowledge and tools to navigate claims, advocate for policyholders, and optimize recovery.
Our claims management services improve communication, and ultimately the outcome, of losses through early involvement.
We deliver proactive oversight of complex coverage issues, ensuring denied coverage positions, duty-to-defend determinations, and reservations of rights are handled strategically. By identifying serious losses early, we advocate for timely coordination with Claims Management, monitor reserves and subrogation through detailed loss analysis, and evaluate contractual risk transfer to maximize loss transfer and reduce risk exposure.
Our Solutions
Claims facilitation
Katherine has been a game-changer recovering over $150,000 in denied claims and stepping in when clients need it most – including a total loss on Christmas Day. Her expertise and deidication has been invaluable.
Avery Moore | ECI Insurance, OK
Claims management protects your bottom line by working proactively with you and your insurance carrier to ensure that your claims are handled fairly, professionally and efficiently.
Workers Compensation
- Medical coordination
- Return to work management
- Medical provider management
- Reserve oversight to protect and minimize experience mod
- Claim status reviews
- OSHA record keeping
Auto / GL
- Early intervention for proper investigation
- Damage analysis and advocacy
- Ensuring appropriate contractual recognition
- Claim status and reserve oversight
Property
- Claim reporting
- Damage analysis and advocacy
- Claims oversight